Premium subscription & refunds
1. Billing & Premium access
HerCall offers a Premium subscription (extra features). Payment may be processed via Stripe (card) or PayPal, depending on the options available at purchase time.
Premium access activates after the payment provider confirms the transaction (webhook).
2. Renewal & cancellation
- Subscriptions are recurring and renew automatically until canceled.
- You can cancel anytime from the Premium / Settings page, then “Manage subscription” (Stripe), or through your PayPal account.
- Unless stated otherwise, Premium access remains active until the end of the already-paid period.
3. Invoices
Invoices (if available) and payment details are managed through the Stripe customer portal or your PayPal account.
4. Refunds
By default, we do not offer pro‑rated refunds when cancelling mid‑period, unless required by law or decided case‑by‑case.
If you believe you may be eligible for a refund (duplicate payment, error, incident, etc.), contact us: christophebengler@gmail.com
Note: this page provides general information. Adapt it to your situation (legal framework, withdrawal rights, etc.) with legal counsel if needed.